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Guestrooms Restaurant
Meeting Facilities
Swimming Pool
Lobby
Grounds
FRONT DESK
Friendliness of staff
Competence of staff
Prompt check-in
Prompt check-out
Reservations
Shuttle staff
Wake-up calls/messages
GUEST ROOMS
Decor
Cleanliness
Furniture
Bedding
Carpet condition
Heat/air
Television
RESTAURANT/LOUNGE
Friendliness of staff
Competence of staff
Seated promptly
Food served promptly
Quality of food & beverage
Cleanliness
ROOM SERVICE
Friendliness of staff
Prompt service
Order correct
Quality of food
PRICE/VALUE
Rooms
Food/Beverage
Is this your first visit to the hotel?
How did you hear of us?
How would you classify the purpose of your trip? How would you rate this hotel?
Would you return to this hotel on your next visit to the city?
If not, why?
Please list below anything in your room that was not in working order:
Name of staff person(s) you wish to recognize:
Additional comments you may have:
We would like to remember you on Special Occasions.
Please list:
Guest Referral - (Please provide us with the name
and address of someone you feel would like to receive information on our hotel.)
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