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Dear Mr. and Mrs. Smith,

Thank you for your reservation request at The Sample Resort.  We are pleased to confirm that we are holding the following accommodations for you. Please review this information to insure your understanding is the same as ours:


RESERVATION INFORMATION

Confirmation Number: SPL12345
Guest Name: John Smith
Arrival Date: March 20, 2005
Departure Date: March 24, 2005
Number of Nights: 4
Room Type: Golf View Suite
Room Rate: $550.00
Room Tax: 10.0%
Resort Fee: $15.00 per room per night - includes gratuities for the housekeeping, bell services and valet,  newspaper delivered daily to room, and in-room coffee.

We are eagerly anticipating your arrival and would like to advise you of the following in order to help you with your trip planning:

HOTEL POLICIES

Check-in time: 4:00 PM - If you should arrive early, you are welcome to use the facilities while you wait for your guestroom to become available.

Check-out time:

1:00 PM

Deposit:

A deposit equal to 50% of your stay including 10% taxes and the $15.00 Resort Service Fee per night has been charged to your account. 

Cancellation:

We do require notification of cancellation at least sixteen days prior to arrival for refund of this deposit. Cancellations received within the fifteen day period will result in forfeiture of the full deposit.

The Sample Resort looks forward to welcoming you. If you have any questions, please call us toll-free at 1-888-706-6565.
Cordially,

Jane Doe
Reservations Manager


The Sample Resort  | 1400 E. Southern Ave. |  Tempe, AZ 85282  | www.returnity.biz