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Dear Mr. and Mrs. Smith,

Thank you for your reservation request at the Sample Resort and Golf Club. We are pleased to confirm that we are holding the following accommodations for you. Please review this information to insure your understanding is the same as ours.

RESERVATION INFORMATION

Confirmation Number:

SPL12345

Guest Name:

John Smith

Arrival Date:

March 20, 2005

Departure Date:

March 24, 2005

Number of Nights:

4

Room Type:

One-Bedroom Golf Villa

Room Tax:

10.27%

Resort Fee:

$15.00 per room per night - includes gratuities for housekeeping, bell services and valet; and in-room coffee.

We are eagerly anticipating your arrival and would like to advise you of the following in order to help you with your trip planning:

RESORT POLICIES

Check-in time: 4:00 PM - If you should arrive early, you are welcome to use the facilities while you wait for your guestroom to become available.
Check-out time: 12:00 PM
Cancellation policy: We do require notification of cancellation at least sixteen days prior to arrival for refund of this deposit. Cancellations received within the fifteen day period will result in forfeiture of the full deposit.

If you have any questions, please call us toll-free at 1-800-888-8888.

Cordially,


Joe Lewis
Reservations Supervisor

Sample Resort and Golf Club | 1400 E. Southern Ave.| Tempe, AZ 85282  | www.returnity.biz