An Email Marketing Tool for Small Hotels and Inns Now you can communicate with your guests electronically...and economically. After 10 years providing guest communication tools to hotels and resorts, we’ve released ReturnityB&B. Slim-downed to make it affordable for small inns, lodges and B&B’s, ReturnityB&B offers most of the same email features as the robust Returnity application. Reservation Confirmation Pre-Arrival Message Departure Note Cancellation Acknowledgement The only functionality not included is an interface to the PMS data. With Returnity B&B, hotel staff will fill in reservation data and click to send the full color guest email. Build your guest relationship before and after their stay Returnity B&B allows you to add personal messages on the fly, prior to sending each email. Click here to view sample B&B email templates